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7-Eleven possesses the largest retail store network with over 900 convenience stores in Hong Kong and Macau. Apart from providing quality fresh, fast food and convenient products, the chain provides a wide range of value-added services such as bill payments, mobile cards, ticketing, and pick-up services to meet customers' convenience needs. To cope with our rapid business development, we are inviting energetic and high-caliber individuals to join our team.



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Job no: 529816
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

7-Eleven possesses the largest retail store network with over 900 convenience stores in Hong Kong and Macau. Apart from providing quality fresh, fast food and convenient products, the chain provides a wide range of value-added services such as bill payments, mobile cards, ticketing, and pick-up services to meet customers' convenience needs. To cope with our rapid business development, we are inviting energetic and high-caliber individuals to join our team.

CRM & Digital Assistant Manager

The Job

Customer Relationship Management

  • Build and maintain a good network and amicable relationship with the media and influencers
  • Formulate, assess and select the communication and segmentation strategy to attract and retain the customer 
  • Create innovative marketing campaigns, especially events and activations that maintain brand aspiration and drive long term customer value through recognition and relationship-based initiatives
  • Prepare press releases, organize events, manage shootings
  • Work with internal & external parties closely on event management

Digital

  • Embrace the new digital media to convey a different, innovative message to customers
  • Understand the customer preferences, profiles, attitudes and expectations towards digital platforms, and leverage this knowledge to enhance and revamp better online experience
  • Define the overall role for the digital channels under the brand’s communications architecture to strengthen brand engagement
  • Actively drive the brand’s online presence, securing the efficiency of the communication across digital media channels 

The Person

  • Bachelor degree holder in Communications / Language / PR & Marketing or equivalent
  • Minimum 5 years of experience in related fields, general journalistic or marketing experience is beneficial
  • Experience in project/event management and well-established contact with media is preferred
  • Experience in social media platforms management is preferred
  • Excellent command of written and spoken English and Chinese
  • High proficiency in MS Office applications and Chinese word processing
  • A team player, detail-minded, independent with strong interpersonal skills
  • Self-motivated and able to work independently with a strong sales drive
  • Fast learner, good communication and presentation skills

To find out more about Our Businesses and Our People, please visit our website https://www.dairyfarmgroup.com

We are an equal opportunity employer. Personal data collected will be kept and handled confidentially by authorised personnel for recruitment purposes only. We will retain the applications of candidates not selected for a period of no more than 24 months. A copy of our Privacy Policy can be accessed by visiting our Company website.

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Please feel free to contact us with your questions.
Tel:       (852) 2299 8150
Email:    711res@dairy-farm.com.hk


Click here to view Personal Information Collection Statement (PICS).


Search & Apply

7-Eleven possesses the largest retail store network with over 900 convenience stores in Hong Kong and Macau. Apart from providing quality fresh, fast food and convenient products, the chain provides a wide range of value-added services such as bill payments, mobile cards, ticketing, and pick-up services to meet customers' convenience needs. To cope with our rapid business development, we are inviting energetic and high-caliber individuals to join our team.

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Please feel free to contact us with your questions.
Tel:       (852) 2299 8150
Email:    711res@dairy-farm.com.hk


Click here to view Personal Information Collection Statement (PICS).


For other job opportunities under Dairy Farm Group, please refer to https://joinus.dairyfarmgroup.com/cw/en/listing/